What is Disney looking for in employees?

Disney is a media entertainment company, so employees in all positions must be creative and innovative. Employees are always coming up with new ways to meet company goals. Almost all Disney jobs involve innovation. For example, a Disney mascot should find new ways to entertain and keep the crowd on their toes.



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Getting a Disney job is no easy task. Working at Disney is a highly coveted job for the high-quality work experience and benefits, and the company's cast members (employees) are held to the highest standards of customer service and family entertainment.

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The Five Keys—Safety, Courtesy, Inclusion, Show and Efficiency—serve as the basis on which all Cast Members make decisions to provide the greatest hospitality to Guests. The Five Keys are also the most valued standard for Oriental Land Co., Ltd.

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It is a long process, if you get selected you usually have a phone interview, then a face to face with casting, then you may have a third interview with a panel of managers. It typically is a 6 week process from the initial phone interview to getting the job offer.

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According to Disney Careers, their company values are optimism, innovation, decency, quality, community, and storytelling.

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To support this decision-making process, adventure guides are trained on Disney's Four Keys Basics, in priority order: Safety, Courtesy, Show and Efficiency.

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Guest Relations cast members have one of the most difficult jobs in Walt Disney World, because any guest who is unhappy from a situation that took place anywhere in the parks is going to take out their feelings on Guest Relations.

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Prepare beforehand. The person you are meeting with is taking time out of their day to talk with you, so you should give them the courtesy of being ready. Know what their role is, prepare the questions you want to ask, and bring a notebook! Make sure you present yourself well and are in Disney look.

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2 Answers from Employees at The Walt Disney Company Two to four weeks.

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  1. Understand and Demonstrate your Understanding of the Disney World Mission. Walt Disney World is in the business of providing exemplary entertainment experience to its guests. ...
  2. Find an Internship Position. ...
  3. Find a Co-op Position. ...
  4. Network with Employees to Get a Cast Referral. ...
  5. Look Like a Local of the Central Florida Area.


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Top Five Disney Cast Member Characteristics – Do You Have What It Takes?
  • Friendliness. Guests pay a lot of money to visit Disney World, and they expect the excellent service for which Disney is known. ...
  • Patience. Patience is an important trait for Disney Cast Members too. ...
  • Diligence. ...
  • Composure. ...
  • Multitasking.


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The Disney Look is a classic look that is clean, natural, polished and professional, and avoids “cutting edge” trends or extreme styles. It is designed with our costumed and non-costumed Cast Members in mind.

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Benefits and Perks
  • Weekly Pay. Cast members are paid on a weekly basis. ...
  • Health Insurance. Affordable health insurance options, such as medical, dental and vision coverage, may be available for full-time positions.
  • Retirement Programs. ...
  • Paid Time Off. ...
  • Tuition Assistance. ...
  • Wellness Programs. ...
  • CHILD CARE SUPPORT. ...
  • Career Development.


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