What is EC 261 denied boarding compensation?

It states that passengers are entitled to financial compensation from the airline if they are affected by long flight delays, short-notice cancellations, or are denied boarding. If you have been affected by one of these, you may be able to claim compensation thanks to EC 261/2004.



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The EU regulation 261/2004 is concerned with the following: It is intended for passengers who suffer delayed or cancelled flights, overbooking or denied boarding. Depending on the circumstances, and subject to certain conditions, it may give rise to a claim for compensation of between €250 and €600 per person.

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Information about the EC 261 compensation Passengers who have experienced a disruption to their flight can claim EC 261 compensation from the airline of the specific flight. To be eligible, the flight must have departed from the EU with any airline or landed in the EU while being operated by a European airline.

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Is it possible to get compensation for flight disruption caused by strikes? As established by EU Regulation 261/2004, passengers can receive between €250 and €600 in cases of flight delays, cancellations or overbookings. The exception to the rule are flight disruptions caused by 'extraordinary circumstances'.

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Simply put, EU 261 is a regulation that provides minimum rights for passengers when their flight is delayed, canceled or denied boarding against their will.

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Your Rights Under EC 261 If your flight has been delayed and meets the criteria of EC 261, you are entitled to claim Europe flight delay compensation. Timing is essential here because between 0 to 2 hours of your flight being delayed, EC 261 does not offer any rights or compensation to the passenger.

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Start by searching your airline's name with EU261.
You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.

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Tweeting at the airline's customer service team, submitting a request for compensation online or writing a letter the old fashioned way are other options that have met with success…

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When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.

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You always get to keep your original ticket and use it on another flight; if you choose to make your own arrangements, you can request an “involuntary refund” for the ticket for the flight you were bumped from, and the denied boarding compensation is essentially a payment for your inconvenience.

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2. What is denied boarding?
  • for health, safety, or security reasons;
  • for failing to follow airline rules or instructions;
  • because a passenger does not have appropriate travel documents; or.
  • the passenger has failed to respect check-in and departure gate cut-off time limits.


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Compensation claims with Ryanair usually take at least 3 months. Take this into account — you won't be getting the money immediately after filing compensation claim. Add at least a couple more months, if the case will be taken to court.

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Ryanair tickets are generally non-refundable. If your flight operated and you didn't travel, you're not entitled to a refund.

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Lost, Damaged, or Delayed Luggage If your baggage is lost, delayed, or damaged on flights that are covered under EU261, there are protections in place. If your baggage is delayed or lost, you can claim damages up to ?1,300 ($1,728 CAD).

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