What is it called when guests arrive at hotel with less baggage?
The term Scanty Baggage refers to a guest with hand baggage. Such guests are a threat as they may check-out of the hotel without paying their bill. Most hotels have a policy of taking an advance as a safeguard against skipping out of the hotel.
People Also Ask
What is the meaning / definition of Occupancy (OCC) in the hospitality industry? It is a Hotel KPI calculation that shows the percentage of available rooms or beds being sold for a certain period of time.