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What is meant by partially Cancelled?

Partial Cancellation means a cancellation of less than all Passengers in a Booking; Sample 1Sample 2Sample 3.



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If you booked directly through lner.co.uk, you will receive an email if your train has been cancelled. If you signed up for LNER Assistant during your booking or on the LNER App, you may receive a text or push notification.

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They are sold for a specific train, at a specific day and time and with a seat reservation. Miss the train, and the tickets are no good. Only the Base ticket can be change. If you miss a train with a base ticket you have an hour (maybe 90 mins) to exchange it for a new ticket and seat reservation.

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In this case, you will almost certainly be directed to take the next train. Don't worry if you miss a following connection, you're covered all the way to your destination because of the cancellation (this also works for delays).

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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Any time tickets are the most flexible and can be used on any train on the chosen day of departure for the journey you have booked. An anytime ticket allows you to return on any train within the dates displayed on your ticket.

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To take an earlier or later train, you must change your reservation prior to your scheduled departure, but this is relatively easily done.

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