What is required in order to check a guest in and out at a hotel?

Address with the appropriate surname, if known. Request for the reservation details like guest last name, confirmation no., booking source etc. Request for the guest id card or passport. Request for the guest business card.



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All over the world, every hotel can set its own check-in and check-out time, but the most common time is 12 pm for check-in and 2 pm for check-out. Despite luxury or budget hotels, this is one of the regulations that guests should have in mind to avoid ruining their plans and mood during the trip.

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Generally, the process is:
  • The guest arrives and heads to your reception/front desk.
  • The guest is identified and has their details checked.
  • Front desk staff will give the guest an introduction to the hotel.
  • The guest will take note of amenities and regulations etc and ask any questions.


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It's important to make sure that the person checking out has the necessary identification and authorization to avoid any complications. If the hotel is not satisfied with the identification or authorization provided, they may refuse to allow the designated person to check out on the guest's behalf.

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If you don't book a double room, chances are that they won't let you bring anyone from outside the hotel into your room, not even for a fee. If you book a double room alone, they will often let you bring girls in with no questions asked, and if not, they will do so for a small fee.

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No, unfortunately it is not possible for someone to sleep over in your hotel room without paying. Hotels have strict policies about who can stay in their rooms and require payment for all guests.

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Experts say you also don't need to worry about turning your key card in at the end of your stay; the information expires so the hotels can reuse the cards. So you're in the right!

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Yes, if you are given a traditional key (as opposed to the electronic plastic credit card type swipe card) then you are expected to hand it to reception whenever you leave the hotel.

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Proof of Relationship: If the person checking in is not a family member, the hotel may require proof of relationship or authorization from the guest. This can be in the form of a signed letter or email from the guest stating their consent for the other person to check in on their behalf.

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