What is smart room technology?

A smart hotel room is a room that makes use of 'smart' electronic devices powered by the Internet of Things (IoT). This IoT technology means that what were once ordinary devices are now fitted with internet connectivity, allowing them to send and receive data and, effectively, communicate with one another.



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A smart hotel room might contain a voice-activated smart hub, or may even provide guests with access to an app through the television, or via a tablet device. This can allow customers to order room service by clicking on a touch screen, or to book spa sessions through simple voice commands given to the smart hub.

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But there's a downside. Connected devices are generally vulnerable to security breaches. The sheer number of IoT devices in hotel rooms, which will only increase, provides hackers with significant opportunities to invade guests' privacy and access their personal devices.

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