The $1 charge that you see that is associated with your order is a pre-authorization charge. This charge can sometimes appear on your credit card, even when the order itself was cancelled, failed, or was rejected for whatever reason.
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It's likely that the $9.99 charge on your card is an authorization hold, which is a common practice used by companies such as Uber to ensure that a customer's payment method is valid and has sufficient funds.
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Why do I have two charges for the same trip? This can happen if you change your destination while you are on your trip, which may cause the final fare to be higher than the initial authorization amount. If a second authorization hold for the final full amount is unsuccessful, your bill may be split into two receipts.
You can tip your driver once your trip is complete. Tips are neither expected nor required. After a trip has ended, you have 30 days to add a tip in the app, on riders.uber.com, or from your emailed trip receipt.
The Booking Fee is a variable fee that helps support Uber's regulatory, safety, and operational costs, such as the government-mandated commercial auto insurance we maintain on behalf of TNC/rideshare drivers and payment card fees.
How can I stop this? Immediately notify the bank and identify by date and dollar amount the transactions that you did not authorize. The bank will review your claim and may ask you to complete an affidavit unauthorized use.
To make sure your card has sufficient funds available to cover the cost of a trip, we might charge you the upfront price of a trip before it's completed.