What is the 48 hour cancellation policy?

Strict. According to the Airbnb Strict cancellation policy, guests may receive a full refund if they cancel within 48 hours of booking and at least 14 full days before the listing's local check-in time. After 48 hours, guests are only entitled to a 50% refund regardless of how far the check-in date is.



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Strict: Must cancel within 48 hours of booking; if a stay is more than 14 days away, you'll receive a full refund. If you cancel within seven to 14 days of your stay, you'll get a 50% refund.

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If you're an Airbnb guest and want to get out of a strict cancellation policy, you have a few options.
  1. Request an exception from the host: Explain your circumstances and ask if they can make an exception.
  2. Request a refund: If you've already cancelled your booking, you can request a refund from Airbnb.


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Definition of 'cancellation fee' A cancellation fee will be charged according to the number of days' notice you give of the cancellation. If you cancel your reservation and you have insurance, you may be able to claim a refund of the cancellation fee.

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Can a guest cancel Airbnb reservation? There are a number of reasons why a guest might request a refund: family and health issues that can cause a guest to cancel a trip, weather events that impact a person's travel plans, or even work trips can fall through at the last minute.

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The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

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If you've arrived to the property and found it to be unclean or inaccurate to the listing, you may be covered under Airbnb's guest refund policy, which can grant you either a full refund or alternative accommodation.

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  1. Go to Resolution Center and tap Send money.
  2. Select a guest to send money and tap Next.
  3. Under Select a reason, choose the reason that best describes your refund situation.
  4. Tap Next.
  5. Enter the refund amount, and add a message to your guest.
  6. Tap Next and then Send.


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Depending on the length of your stay, when you cancel, and the cancellation policy that applies to your reservation, you may get a partial refund if you cancel after check-in - learn more about different cancellation policies. Learn more about how refunds work for cancellations.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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No problem. You can go to your Trips to cancel or make changes to your reservation.

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As a host, if you cancel, an indelible mark appears on your reviews and in your statistics. As a guest, you can block a host's dates and cancel as many times as you want, it does not appear on your profile.

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Guest refunds Guests who cancel will receive an automatic refund if your cancellation policy permits it. Even if it doesn't, they may qualify for a refund under our Rebooking and Refund Policy, or if there's an extenuating circumstance.

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Cleaning fees help hosts get their rentals cleaned and ready before guests arrive for their stay. It also protects the host from absorbing the cost of cleaning up after guests depart. Although it's common to see the fee on listings, there are some things to consider to avoid scaring off potential guests.

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