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What is the business strategy of Bolt?

Bolt operates under a marketplace model, matching drivers and restaurant owners with consumers. Depending on the service and order specifics, the company charges commission fees, delivery fees, service fees, and small order fees.



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Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.

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Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees. Commission is calculated automatically and deducted from the weekly earnings.

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