The Airline Ratings annual Airline Excellence Awards are judged using safety and government audits that assess 12 criteria including fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.
To measure the performance and efficiency of an airline, managers need to use key performance indicators (KPIs) that reflect the goals and objectives of the organization. KPIs are quantifiable metrics that track and compare the progress and results of specific activities, processes, or outcomes.
b) The requirement for 5/20 is modified and all airlines can commence international operations provided that they deploy 20 aircraft or 20% of total capacity (in term of average number of seats on all departures put together), whichever is higher for domestic operations.
A graphic of Wallethub's 2023 airline ranking. In terms of other key findings, Delta Air Lines was named the most reliable airline, while the least reliable was Frontier Airlines.
Yes, both Ryanair and EasyJet are perfectly safe options. They may not be IATA-certified, but that isn't a reflection of their safety – Ryanair is still regulated by the same European Union bodies that regulate IATA-certified airlines.