Delta eCredits are a specific monetary value that can be applied as payment toward the cost of a Delta ticket and any government-imposed taxes and fees. Examples of an eCredit: Unused or partially used past date eTicket. Delta Travel Voucher received when an eTicket exchange results in residual value.

Excellent question! This is a common point of confusion, and understanding the difference can save you time and money.

Here’s a breakdown of the key differences between a Delta eCredit and an Unused Ticket.

The Short Answer

Think of it this way: an Unused Ticket is a specific reservation with a ticket number that hasn’t been flown yet. A Delta eCredit is store credit, generated when you cancel that unused ticket under a refundable fare or a waiver, or when a non-refundable ticket is canceled and turned into credit.

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Delta eCredit (Electronic Credit)

• What it is: Store credit issued by Delta. It is not a ticket for a specific flight.
• How you get it:
  1. Canceling a non-refundable ticket: You cancel and choose to take the value as an eCredit (minus any change/cancel fees, unless waived).
  2. Canceling a refundable ticket: You can request a refund to original payment, or sometimes it’s issued as an eCredit.
  3. Voluntary changes/cancellations under a waiver (e.g., during severe weather or a pandemic).
  4. A refund for an eligible reason (like a schedule change) where you don’t want a rebooked flight.
• Key Characteristics:
  • Form: A voucher code (starting with “006”) and a PIN. It’s stored in your Delta wallet if linked to your SkyMiles account.
  • Value: May be less than the original ticket price due to fees.
  • Usage: