What is the difference between airline voucher and credit?
Credits stay on a profile until fully used. Vouchers also must be used within a year of being issued. A voucher can be used only on a single purchase, with any leftover value on the voucher being lost.
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However, airlines may offer their customers a voucher instead of a refund in such cases. In some situations, a travel voucher may seem more attractive to air travellers than a refund (repayment), as they can use the voucher on future trips with the same airline or other partner airlines to save on ticket costs.
Refundable fares are generally eligible for a full cash refund. Some tickets, including many basic economy fares, simply cannot be canceled. Some tickets can be canceled for a voucher refund, minus a cancellation fee.
So the airline has offered you a voucher, which is perfectly legal, but you'd rather just have the cash. You'll need to proactively ask your airline for a cash refund in writing. The same goes for if you've booked through an online travel agency like Expedia. They are also covered under DoT rules.
You can't transfer the flight credit to anyone else to use nor can you refund it to cash or credit card. Flight credits are limited to redemption for the base fare and the associated taxes and fees. You can't use your flight credit for extras such as seats or bags or for charges associated with award travel.
What is a travel credit? When travel has been disrupted or cancelled, and the booking conditions of the reservation don't permit a refund, sometimes a travel supplier will allow the amount booked to be used as a credit for future travel.
A Travel Voucher can be used toward ticket fares and taxes, as well as the purchase of a Preferred or Extra Comfort seat. Travel Vouchers are not redeemable for the following: Trip Insurance, Car Rental, Hotels, Vacation Packages, Premier Club, Miles Maximizer, Gift Cards, Purchase Miles, cabin upgrades, and others.
If your travel voucher is about to expire, the first thing that you should do is contact the airline that issued the voucher. Many airlines have been extending vouchers that were issued over the past two years. If the airline won't extend your voucher, you may still have options.
If you've got a handful of credits or vouchers, don't worry: Most airlines easily allow you to apply up to three or more toward one transaction. Just keep in mind you can generally only use these travel credits for yourself, not someone else.