Cabify charges per kilometer of the optimal route. This means that it optimizes the distance between two points so the passenger is paying for the most direct route regardless of the actual route chosen by the driver. Uber, in comparison, charges according to minutes and kilometers spent inside the vehicles.

While both are prominent ride-hailing apps, Cabify (dominant in Spain and Latin America) and Uber have distinct operational philosophies. Cabify focuses heavily on a "high-fidelity" corporate and premium experience, often requiring drivers to wear professional attire and providing more modern, high-quality vehicles as a standard. Cabify also uses a "fixed-price" model in many regions, where the fare is calculated based on the optimal distance rather than the actual time taken, meaning traffic jams won't increase your bill. In contrast, Uber’s pricing is more dynamic, frequently using "Surge Pricing" based on real-time demand. Uber offers a wider variety of specialized services, such as Uber Pet or Uber Green, whereas Cabify markets itself as a more regulation-friendly and sustainable "carbon-neutral" alternative with a stricter driver vetting process.