What is the difference between e-ticket and counter ticket?
The primary difference between an online ticket and a counter ticket is the convenience factor. Online tickets can be purchased from the comfort of your own home, whereas counter tickets require you to physically visit a ticket counter or outlet.
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To check in with an e-ticket you only need to provide a valid passport (for international flights) or government issued ID (domestic flights) so the agent can pull up your record in their system. The check-in agent then provides your boarding pass to take to the gate.
If counter ticket is booked then it is mandatory to carry counter ticket during the journey. If you do not have counter ticket then you will be considered as ticketless passenger and fine will be taken accordingly.
If you don't have a mobile or printed boarding pass, you can't get through security, and you get to watch the plane fly away without you. If you go to the ticket counter, and present valid ID, they can print you a boarding pass. It's called “checking in for a flight”.
Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed. To board your flight, scan your mobile boarding pass by holding one of the devices listed above with your pass facing the scanner.
Digital tickets are delivered via email and can be printed out or shown on a device at the event. Mobile tickets are similar to digital tickets, but they're specifically designed to be displayed on a smartphone.
Digital tickets are transmitted electronically, meaning customers can easily buy tickets online or receive e-tickets on their smartphones. It eliminates the need to wait in long lines at the box office or travel to the pick-up point and reduces the risk of misplacing or damaging traditional paper tickets.
Check-in counters are open for domestic flights two hours prior to the flight and three to four hours prior to international flights. Passengers can check-in accordingly.
Under the Penalty Fares regulations, passengers who are found without a valid ticket for their journey must pay either: a Penalty Fare of £20. twice the full applicable single fare to the next station at which the train calls, whichever is the greater.
The difference is: from the station ticket counter or Amtrak kiosk, each eTicket is issued based on the individual passenger's name, not reservation number; each eTicket contains up to two travel segments only.
If you have an eTicket, you'll have access to Print-at-Home or mobile tickets in your account. We can't change this ticket type to post or collection. You can learn more about different delivery options by visiting our Find My Tickets page.