Learning and Training When a Cast Member is being trained, a red ribbon that reads “Earning My Ears” will be attached to their name tag. They will have a trainer with them; the trainers wear Jiminy Cricket pins over their nametag. Be extra kind to these Cast Members—they're still learning.

The "Earning My Ears" ribbon is a distinctive red tag found on the nametags of Disney Cast Members who are still in training. It serves as a visual signal to guests that the employee is a "rookie" who is still learning the complexities of their specific role, whether they are working in attractions, food service, or retail. When you see this badge, it is a polite request for patience, as the trainee may need to double-check information or consult with their trainer (who is often nearby wearing a Jiminy Cricket pin). Once a Cast Member completes their training period and proves their proficiency, the red ribbon is removed, and they have "earned their ears," becoming a fully-fledged part of the Disney magic. It is a tradition that fosters a supportive environment for new hires and helps manage guest expectations while maintaining the high service standards Disney is known for globally.