What is the future of hospitality in 2023?

Seeing as many people have to travel for work, trends in the hospitality industry are driven by the need to create a tranquil experience for working professionals. In 2023, hotels will introduce the more co-working spaces to provide an enhanced and comforting experience for their guests staying longer.



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The hotel tech market is booming and hotel management solutions, augmented and virtual reality, chatbots, and keyless entry are set to take center stage. Environmental sustainability is the need of the hour.

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Environmental sustainability remains at the heart of hotel concerns also in 2023. Many are adopting eco-friendly practices, such as the use of recycled materials, responsible water management and renewable energy. OTAs have also made environmental sustainability their priority.

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In the 2030s, the best hotels will offer highly personalized guest experiences, sustainable travel options, and attractive employee opportunities.

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The top five trends that are expected to dominate the industry in the coming years include: AI and ML for personalizing guest experiences and automating tasks; IoT for creating smart hotels and restaurants; mobile technologies for convenient and efficient ordering and payment systems; cloud-based technologies for data ...

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H2 2023 RevPAR is now expected to grow by 2.0%, down from 3.2%, while full-year RevPAR will increase 4.6%, down from 6.0%. Urban hotels are expected to perform best over the five years from 2022 to 2027 with RevPar projected to be up 5.5% on a compound annual basis.

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Leisure and hospitality projected to mostly recover pandemic-driven employment losses. The Bureau of Labor Statistics projects the U.S. economy to add 8.3 million jobs from 2021 to 2031. Of those, 1.9 million jobs—23.1 percent of all new jobs projected—are expected to be in leisure and hospitality.

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According to estimates from the World Tourism Organization (UNWTO) for 2023, international tourist arrivals could reach 80 to 95 percent of prepandemic levels depending on the extent of the economic slowdown, travel recovery in Asia–Pacific, and geopolitical tensions, among other factors.

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A resounding 87% of survey respondents expect to travel at least as much as they did in the prior year, with 49% selecting that they expect to travel more. This is especially true among younger respondents, with 59% of those between the ages of 18 to 26 planning to travel more in 2023.

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