Similar to hotels, airlines have a rating system that indicates the overall level of quality of an airline. A five-star airline is one that delivers the highest level of service and the best in-flight experience.
People Also Ask
The maximum rating an airline can get for safety is seven stars. We also provide information on the history, aircraft types and in-flight offering (meals, drinks, seating and in-flight entertainment) for most airlines.
The 5-Star Airline Rating is the original and unique mark of Quality Achievement and a global benchmark of Airline Excellence, awarded following detailed audit analysis and assessment of airline product and front-line service standards.
British Airways is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
Qatar Airways is certified as a 5-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
Based on a combination of certified passenger feedback and professional audits, Emirates was honoured with a 'World Class Award' for safety, well-being, sustainability, service, and inclusiveness, a '5 Star Global Official Airline Rating' recognising all aspects of the global airline, and a 'Passenger Choice Award for ...
On Wednesday 20 September 2023, at the APEX/IFSA Awards ceremony, Air France was certified for the second consecutive year as a 5-star airline in the official 2024 APEX airline ratings.
However, Skytrax ratings are based on a variety of criteria and Emirates may not have met all the requirements for achieving five stars. For example, Skytrax looks at factors such as cabin comfort, in-flight entertainment options, food quality and customer service standards when determining their star rating system.
Etihad Airways awarded five stars in the APEX 'Official Airline Ratings' 2021. Abu Dhabi, United Arab Emirates – Etihad Airways, the national airline of the UAE, has been officially rated a Five-Star Global Airline by the Airline Passenger Experience Association (APEX).
TUI Airways is Certified as a 3-Star Leisure Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
Virgin Atlantic has received a 5* Global Airline Rating in the 2021 APEX Official Airline Ratings for the 4th year running. This makes us the only British airline to have achieved this amazing milestone.
About Virgin AtlanticIn 2022, Virgin Atlantic was voted Britain's only Global Five Star Airline by APEX for the sixth year running in the Official Airline Ratings. Headquartered in London, it employs over 7,500 people worldwide, flying customers to 28 destinations across four continents.