What is the main function of the reservation process?

1. Ensures room on arrival - A guest who makes a prior reservation is ensured of the required type of room, no of rooms for his entire stay in the city. This saves him from the difficulty of finding accommodation on arrival especially during peak seasons when most of the hotels are full.



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In formulating the reservation request, the three most important factors are a) the expected date of arrival and departure b) the desired room type c) the number of rooms needed.

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The most common sources of reservation are : Travel agent, Companies/corporate houses, Airlines, Embassies/consulates, Government Office and Ministries and Personal approach.

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What is a Hotel Reservation System? + 4 Types 2023
  • Property Management Systems.
  • Central Reservations System: Manage Online Bookings.
  • Booking Engine: Drive Direct Bookings from Your Hotel Website.
  • Channel Manager.
  • Online Travel Agencies (OTA)


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Types of Hotel Reservation System
  • Global Distribution System (GDS): ...
  • Online Booking Engines (OBE): ...
  • Property Management System (PMS) Integrated Reservations: ...
  • Central Reservation System (CRS): ...
  • Channel Managers: ...
  • On-Premise Reservation Systems: ...
  • Cloud-Based Reservation Systems:


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