What is the meaning of economy Flex?

Economy Flex The most flexible: unlimited changes, cancellation option, selection of seats and baggage in the hold. More info.



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Economy Flex The most flexible: unlimited changes, cancellation option, selection of seats and baggage in the hold.

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A Flex fare allows you to change or cancel your ticket for a fee. You'll earn more Skywards Miles on a Flex fare than on a Special or Saver fare. You can upgrade a Flex fare using Miles in Economy Class and Business Class, as long as there are seats available. Opens in a new tab.

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Economy Flex: refundable Unused ticket is refundable, partly used ticket is recalculated for the flown portion and the residual value will be refunded. Please note that service fee and no-show fee may apply.

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The best seats on a plane
  • Best seat for minimizing the effects of turbulence: A seat over the wing.
  • Best seat for peace and quiet: A seat near the front.
  • Best seat for legroom: A bulkhead or exit-row seat.
  • Best seat for sleeping: A window seat in a bulkhead row.


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Another perk of Flex fare is that customers can enjoy Priority Check in, Priority Boarding and Priority Baggage. For Flights between Kuala Lumpur and Singapore the Economy Flex product is known as MH Shuttle.

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Economy Semi-Flex tickets are partially refundable. The Economy Flex fare option offers maximum flexibility. These fares allow unlimited free flight changes and are fully refundable.

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Although you can modify a flight flex ticket, cancellations still fall under the same category as Standard tickets. You can cancel a flight, pay a fee, and use the remainder of your fare towards future travel.

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How Do I Know My Flight Is Refundable?
  1. Check if the refundable filter is applied on the flight page.
  2. Low fare denote non-refundable tickets and high fare denote refundable tickets.
  3. Contact customer care of the airlines at 1-802-341-3403.
  4. Ask for details from the travel agent who is booking your flight ticket.


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For hold luggage, most airlines set a weight limit for single items of luggage. Usually, this is 23kg. If your hold luggage is over and you haven't paid for extra, you might be charged.

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A standard hold bag is 23kg. You can buy extra weight in 3kgs units, up to a maximum of 32kg per bag. If you're travelling with family or friends on the same flight and booking, you can pool your total weight allowance. No single item can weigh more than 32kg.

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You might get up to a certain weight free -this is usually around 23kg per passenger- but it varies between airlines. On some airlines, you can buy extra luggage weight if you think you're going to go over the limit.

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To my best knowledge the Saver fare can only be upgraded with miles. So you need to have a Flex or Flex Plus ticket. You can upgrade with miles but sometimes only 24 hours before your flight departs. With money you can upgrade more or less immediately.

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Let's take a look at the best options. If you're flying solo or love window views, go for seats A or K. Due to the staggered layout, these seats are next to the window, while B and J are closer to the aisle. A, E, F, and K also offer more legroom when fully flat, an important consideration for taller fliers.

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