So what are the winners—and the losers when it comes to rental car companies? Enterprise ranked highest in overall customer satisfaction for the second year in a row, followed by National and Alamo in third place. “Enterprise's chief strength is delivering value for the price paid for the rental car,” says Taylor.
Enterprise Holdings, which includes Enterprise Rent-A-Car, National Car Rental and Alamo Rent-A-Car is the largest company. Its annual revenue totaled $22.5 billion in 2021 according to Global Data.
In the early sixties, Avis launched the slogan We try harder, positioning ourselves as the world's number two car rental company. Or rather the car rental company that must constantly prove itself to be as good as the No. 1, again and again.
Whether you have a new car and you want to keep the mileage low, or you have an old car and you're trying to keep it going, renting a car is a great way to save the wear on your vehicle. Rather than take your auto on the highway for a cross-country journey, consider renting a car for that next road trip!
A number of trends are influencing the car rental market, which include the transition to electric car rental vehicles, the increasing use of rental cars for leisure purposes and the incorporation of shared mobility into the car rental business model.
That is because the shortage of semiconductor chips that has held up auto manufacturing persists, leaving rental car companies to operate with lower inventory after they sold off chunks of their fleets in the early days of the pandemic. Building that stock back up has been more difficult than expected.
Revenue in the Car Rentals market is projected to reach US$29.94bn in 2023. Revenue is expected to show an annual growth rate (CAGR 2023-2027) of 1.52%, resulting in a projected market volume of US$31.80bn by 2027.