For members of the Hertz Gold Plus Rewards loyalty program in 2026, the primary customer service number in the United States is 1-888-999-9016. This dedicated line is designed to handle high-tier inquiries, including points redemption, profile updates, and "Gold Service" issues where you may have questions about skipping the counter at major airports. If you are calling from outside the U.S. or need the general international reservations line, you can use 1-800-654-3131. For "President’s Circle" or "Platinum" members—the "gold standard" levels of the program—there is often a separate, higher-priority number listed on the back of your digital membership card within the Hertz app. When calling, it is a "pro-tip" to have your Gold Plus Rewards member number and your driver’s license ready to expedite the verification process. The loyalty desk is generally available 24/7 to assist with "last-minute" changes to your rental or to help you locate your assigned vehicle in the "Gold" zones of major airport parking garages, ensuring a seamless "counter-free" experience that is the hallmark of the Hertz loyalty brand.