What is the phone number for the Congestion Charge penalty?
Simply visit cclondon.com or phone 0343 222 2222 to pay the Congestion Charge. Hire cars are not exempt from the Congestion Charge and it is your responsibility to pay it whether you are from the UK or abroad.
People Also Ask
If you don't pay by midnight on the third day after travel in the zone, you will receive a Penalty Charge Notice (PCN). Not all drivers have to pay. Find out about discounts and exemptions. You can pay the Congestion Charge in several ways.
The congestion zones themselves work by using cameras to capture the registration plates of those driving there. A fee will be issued to you if you have not pre-paid, and you will be notified of this – so, even if you drove in the zone accidentally, you will find out.
Electric vehicles, including Teslas, are entitled to a 100% discount from the Congestion Charge as part of the Cleaner Vehicle discount. This is subject to registration with us and an annual renewal. If the vehicle is not registered with us and is used in the zone a penalty may be issued.
This includes most combustion-engined cars on the road, including hybrids. Only zero-emission cars have been exempt from the Congestion Charge, such as electric vehicles and hydrogen fuel cell vehicles. However, from December 2025, even drivers of zero-emission vehicles will be required to pay the congestion charge.