Federal regulations require airlines like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to a limit. For domestic flights, that can be up to $3,800, according to the DOT.
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If your Southwest flight has been delayed or cancelled, you can almost always get compensation from Southwest Airlines. This compensation typically comes as ?LUV Vouchers? which is Southwest Airlines's reimbursement currency that you can use to book flights in the future.
Canceled or changed flightsIf your flight has been canceled by the airline, you're eligible for a full refund. This is true even if you've been rescheduled on another flight. You don't need to accept that flight, and can instead ask for your money to be returned.
Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.
You can submit your claim on our Baggage Claim Web Portal. You'll use your incident number to access the portal. Where can I find my report number? The report number is in the center of the Lost/Delayed Report Receipt, below Customer Baggage Report Information.
How much are 25,000 Southwest points worth? 25,000 Southwest points are worth about $375. How much are 50,000 Southwest points worth? 50,000 Southwest points are worth about $750.
Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags' contents - subject to depreciation and maximum liability limits.
However, if your first flight is delayed for more than 3 hours, you may be entitled to compensation from the airline that caused the delay. In addition to compensation, the airline must offer you a choice between: Reimbursement of your ticket and a return flight to your departure airport if you have a connecting flight.