What is the turnover rate for hotel employees?

The hotel and motel industry reports experiencing a hospitality employee turnover rate of 73.8%. In such a consumer-facing industry, having low employee retention with employees constantly coming and going can make it difficult to meet customer expectations.



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The housekeeping team is arguably one of the most hard-working departments in the hospitality industry. Though their work is often unseen (and often taken for granted), housekeeping staff play a pivotal role in one of the most crucial aspects of any hotel — its cleanliness.

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