ZTL stands for 'Zona a Traffico Limitato', or Limited Traffic Area. This is an area in the centre of Italian cities and towns where traffic is restricted.
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You can find parking in Italy by searching in Google Maps (or other navigation software) for parcheggio. Or, just look for signs with a 'P. ' They are blue and white signs – sometimes blue with a white 'P' and sometimes white with a blue 'P.
e) The whole process can take a VERY long timeIn some countries (Italy, for example) it can take up to 12 months for the authorities to send you the fine. If you've been charged an admin fee by the rental company and you know it's for a fine, you can ask them to send you a copy of the penalty notice.