What is ticket reference?

A booking reference is a unique code specific to an individual reservation. It is also known as a Record/Booking Locator (or RecLoc), PNR Code, confirmation number or reference number. It can be found on your tickets, booking confirmation or travel documentation.



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A ticket number is issued for each customer at the time of purchase. It is one of the authentication codes used to identify the ticket and determine if you are the ticketed passenger when checking in and boarding, making changes that result in a different fare amount, or obtaining a refund.

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The ticket number can be found on your: Confirmation email from when you bought your ticket – look in the 'Receipt' section. Credit card statement – the reference number is next to the amount charged. Receipt from Airport / City Ticket Office – at the bottom in the middle of the ticket.

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A booking reference number is different from an e-Ticket number. A booking reference number is usually labeled as a 'PNR number', otherwise known as a 'Passenger Name Record'. It consists of both numbers and letters. You can have several booking numbers if there are separate bookings or stopovers.

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The ticket number is always located in the upper-left corner of the ticket.

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PNR is the abbreviation for Passenger Name Record and PNR number is a 10-digit number that you get against every train ticket you book. This number is unique, which means the PNR number for each journey will be different.

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Meanwhile, a paper ticket won't tell you when your flight is canceled. Plus, a poorly printed boarding pass can render your ticket useless at the gate. Hoeller points out that printing a paper ticket and neatly folding it into your passport is much easier than juggling between your personal items and phone.

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The seat assignments you select are not guaranteed and will be sent to the airline for confirmation. When your reservation is complete, if the seat numbers you selected are confirmed, they will show on your invoice.

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PNR is the abbreviation of Passenger Name Record and it is a digital certificate allowing passengers to do online check-in or manage their bookings in a short time. Also used as booking number, Passenger Name Record is a code with 6 alphanumeric characters (letters and numbers are used together).

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Boarding passes are always required to board a flight. Often, airlines accept either paper or electronic boarding passes (on phone or tablet).

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An itinerary number must not be confused with the ticket number. The ticket number is usually a six-digit number.

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