What is tourism and its characteristics?

Tourism involves travel both locally and internationally. Explore vacation and types of tourism and learn about the characteristics and impacts of tourism including intangibility, perishability, seasonality, interdependence, and heterogeneity. Updated: 01/12/2022.



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Service characteristics are based on IHIP (Inseparability, Heterogeneity, Intangibility, and Perishability). In the case of the tourism industry, competitive advantage could create by providing an extraordinary experience which is the ultimate goal for travel and lead to customer satisfaction and customer loyalty.

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The three tourism categories
  • Domestic tourism. Domestic tourism is defined as traveling within your own country of residence, either for business or leisure purposes. ...
  • Inbound tourism. ...
  • Outbound tourism. ...
  • Business tourism. ...
  • Leisure tourism. ...
  • Shopping tourism. ...
  • Cultural tourism. ...
  • Sports tourism.


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The tourism components 4As (Accommodation, Access, Amenities and Attractions) are the ones that tourism managers should consider in the development of the destination and ensure that all components are best suited with the quality and requirements of visitors (Haneef, 2017).

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  • Travel and Tourism. ...
  • Domestic Tourism – Taking Holidays and Trips in your own country. ...
  • Inbound Tourism – Visitors from overseas coming into the country. ...
  • Outbound Tourism –Travelling to a different country for a visit or a. ...
  • Different Types of Travel. ...
  • Leisure Travel - includes travel for holidays, cultural events, recreation.


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Characteristics of Tourism Product
  • 1 Characteristics of Tourism Product.
  • 2 Inflexibility.
  • 3 Inventory / Perishability.
  • 4 Inconsistency.
  • 5 Intangibility.
  • 6 Immovable.
  • 7 Other important characteristics of a tourism product.
  • 8 Authenticity.


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It creates jobs, strengthens the local economy, contributes to local infrastructure development and can help to conserve the natural environment and cultural assets and traditions, and to reduce poverty and inequality.

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There are 7 major components of Tourism Marketing: 7A's which are: Attraction, Accommodation, Accessibility, Amenities, Activities, Affinity, Actors, and Acts.

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Forms of tourism: There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. These can be combined in various ways to derive the following additional forms of tourism: internal tourism, national tourism and international tourism.

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Attraction, Accessibility and Amenities are collectively called the 3A concept. These are the 3 basic components of tourism. These help us in figuring out the potential of tourism in a place.

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The short-term negative impacts of tourism on residents' health are related to the density of tourist's arrivals, the risk of disease transmission, road accidents, higher crime levels, as well as traffic congestion, crowding, and other stressful factors.

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Conclusion on Tourism Advantages And Disadvantages The positive effects are that it increases income, helps to spread culture, and creates employment opportunities. On the other hand, there are the negative effects such as environmental damage due to overpopulation, increased crime rates, and loss of resources.

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Tourism has been a global phenomenon from its origins. Modern tourism is an increasingly intensive, commercially organized, business-oriented set of activities whose roots can be found in the industrial and postindustrial West.

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Social Impacts Tourists will often gain a greater respect for the lifestyle of the people living in the area they are visiting. Increased tourism also leads to local communities improving their skills and improving their social status.

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These are pillars of tourism explained in details:
  • Accommodation. Accommodation is meant to ensure comfort and a place to rest and sleep when traveling. ...
  • Attractions. Attractions are what draw travelers in. ...
  • Adventure & Recreation. ...
  • Catering facilities. ...
  • Entertainment. ...
  • Events. ...
  • Transportation. ...
  • Travel agencies & Tourism Services.


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For many years, however, the tourism industry was classified into eight sectors: accommodations, adventure and recreation, attractions, events and conferences, food and beverage, tourism services, transportation, and travel trade (Yukon Department of Tourism and Culture, 2020; go2HR, 2020, What is Tourism?

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