What is Uber email?

And when you do need to get in touch — whether you're a driver or a rider — our goal is to make it as quick and painless as possible. Six years ago when we first got started, all Uber's customer support was done via email, at [email protected], and handled by our local city teams.



People Also Ask

24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


MORE DETAILS

Contact our team 24/7 via the Help section of the Uber app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response. We'll also send you an email.

MORE DETAILS

Contact our team 24/7 via the Help section of the Uber app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.

MORE DETAILS

24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

MORE DETAILS

Things You Should Know
  1. Call customer support at 1-800-253-9377. ...
  2. To chat with customer support, in the app go to Account ? Help ? Help With an Order. ...
  3. There is no longer a support email address for Uber Eats, but you can DM @Uber_Support on Twitter.


MORE DETAILS

By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.

MORE DETAILS

We will always provide a full refund of the upfront price you were charged at the time you requested your trip if you decide to cancel it. If you were charged a cancellation fee, this might not be included in the refund. The refund can take up to 7 business days to process, depending on your bank issuer.

MORE DETAILS

Uber uses software to detect accounts that might be engaging in fraudulent activity. Then, a specialised team manually reviews each case before deciding if fraudulent activity has taken place.

MORE DETAILS

After you take your first trip, you may see amounts listed as 'pending' on your bank statement or transaction history. These are authorisation holds – amounts of money that we use to verify your payment method.

MORE DETAILS