What is your biggest complaint about air travel?

What is your biggest complaint about air travel? When it comes to travelers biggest complaints, uncomfortable seats/limited legroom is at the very top of the list, followed by added fees. Percentage of travelers who like these things the least when they fly.

Why do airlines treat customers so badly?

Cost being the deciding factor for most fliers, airlines compete on price rather than service, and customers are willing to book the lowest-priced ticket regardless of the airline's reputation for customer indifference.

What do people complain about for airlines?

For the general complaint section, people brought up reasonable things to be mad at, like rude and unhelpful employees, larger-scale cancellations and other flight issues, and prices of flights.

What are the 5 disadvantages of air transport?

Why is air travel so bad right now?

So what's creating such horrid air travel vibes? One possibility is that there are more travelers now than in 2019, but fewer commercial aircraft are flying, meaning passengers have fewer chances to reroute or get on the next flight when delays happen, leaving them stuck in limbo longer.

Do any airlines have good customer service?

Here are the best airlines for customer service Customers say they like perennial favorites, including JetBlue, Southwest, Delta and Alaska. And in 2022, these carriers came through for passengers again — to a point.

Can I sue airline for stress?

When passengers fear for their lives due to some type of airline mishap, they can sue an airline for emotional distress to receive compensation.

How long do airlines have to resolve a complaint?

Which airports have the most complaints?

And based on tweets about airports, two came out with the most complaints per 1,000 tweets. Hartsfield-Jackson International Airport and Baltimore/Washington International Airport tied for the most complained about airports in the United States. Each airport both had 27 complaint tweets per 1,000 tweets.

Is it worth complaining to an airline?

Air travel isn't always fun. Things go wrong. And while you're unlikely to get compensated because a summer thunderstorm made your plane late, it's often worth complaining to the airlines and seeing what you can get for your travel inconveniences.

What airline has the least complaints?

Among the largest carriers, Delta had the lowest complaint rate at 2.66 while Southwest Airlines had the highest at 6.75. PIRG found consumers filed more complaints against U.S. airlines in 2022 than in any year in at least a quarter century.

What is the most effective way to complain about an airline?

It's often best to email or write to the airline's consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted.

How do I report an airline for not refunding?

If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at https://secure.dot.gov/air-travel-complaint.

How long can a flight be delayed before compensation?

When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.

Which airline has the most issues?

U.S. travelers report that American Airlines is the most unreliable airline in the world when measured by the total flight problems and reported complaints in 2022. American is also the world's largest airline, so this finding may not surprise frequent flyers.

How do you write a good complaint letter to an airline?

Refrain from using antagonistic language in your complaint letter. State what happened with your flight and what you would like the airline to do to remedy the issues you experienced. Include any law or act you are relying on.