What percentage of people use travel agents?

How many people actually use travel agents? The short answer is, yes. 22% of U.S. travelers used a travel advisor 1. This percentage will grow, with 50% of travelers reporting they're more likely to use a travel advisor post-pandemic (a 14% increase from 2022!) 2.



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A significant reduction in the number of travel agents. According to the U.S. Bureau of Labor Statistics, full-time agents declined from a peak of 124,000 in 2000 to 82,000 in 2019. From 1997 to 2013, retail travel agency headcount fell by 59 percent—from 22,938 to 9,387, said Skift, a travel media and events company.

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Travel agents save clients money, but the benefits of booking with a travel agent go way beyond. Travel agents also create high-value travel over OTAs because (the living, breathing, talented humans that they are) are able to advocate for clients when things go awry.

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Find a Credit Card Processor But travel agencies also typically fall under “high risk.” One reason for that is the higher-than-average chargeback rates that can come from bookings for a future trip that a client later wants to cancel. Not to worry.

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1. Booking Holdings. Booking Holdings, which is inclusive of brands such as Booking.com, Priceline, Agoda, Rentalcars.com, Kayak and OpenTable, held steady at number one this year, with 2022 sales topping $121 billion, up significantly from $76.6 billion in 2021.

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While you could spend hours scouring the internet, reading questionable reviews and looking for deals, a AAA Travel Agent's hard-won relationships could be benefitting you. Studies have shown working with a travel agent saves travelers over three hours of time spent planning per trip.

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The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

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How much money do travel agents make? This comes down to certain factors such as the type of clients, level of expertise and the ability to offer specialized services. According to Indeed, the average salary of a travel agent in the US is $49,608 but there are many making up to six-figure incomes.

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Word of mouth is still a good way to find out about a travel agent. Personal recommendations from friends and family are a good source. But you can also look at what other people think about them online. Get a pretty clear idea, and in particular see what previous customers say, see if they are satisfied.

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Whether you're booking a weekend getaway in a U.S. city or planning an around-the-world extravaganza that includes an African safari, Antarctica cruise and a stay in an igloo hotel, consider using a travel agent. An agent can help get you on the right trip, at the right time for the right price.

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Cons of hiring a travel agent Booking fees: Travel agents charge a booking fee, so you're looking at an additional budget expense when you book through an agent. Time finding an agent: Finding an experienced agent you like requires some research, so you'll want to read reviews online or get a referral from a friend.

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Then along came online booking sites like Travelocity and Expedia. These and other web platforms gave consumers the ability to plan and purchase their own trips. Losing clients to online providers and reduced commissions hurt brick-and-mortar agencies, leading many to downsize or leave the industry altogether.

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With the growing demand for travel, this year is an excellent time to consider a career as a travel agent. In 2023, the earnings of a home-based travel agent in the United States can vary greatly based on factors such as experience, market demand, and the amount of sales made.

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12 Ways Travel Agents Make Money
  1. Service Fees. A travel agent's revenue can be significantly supplemented through service fees, charged for distinct elements of the travel planning process. ...
  2. Cruise Incentives. ...
  3. Commissions. ...
  4. Travel Insurance. ...
  5. Car Rental. ...
  6. Airline Tickets. ...
  7. Tours. ...
  8. Premium Listings.


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