What qualifies for preboarding?

Preboarding is available for Customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device.



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At the check in or gate, you simply state that you need to pre-board for medical reasons and need a specific seat, and show your ID. They cannot ask specifics of why you need to pre-board, but this covers enough to be able to pre-board on Southwest.

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EarlyBird Check-In Customers will have their boarding positions reserved beginning 36 hours prior to their flight's scheduled local departure time. Boarding passes can be accessed beginning 24 hours prior to the flight's scheduled local departure time.

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For most airports, you must be checked in at least 30 minutes before your scheduled departure time (airports requiring additional time are listed below, Go to footer note). Additionally, you're required to be at the gate and ready to board 15 minutes before scheduled departure.

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Ask about first-class upgrades at the check-in counter Airlines make more money from filling their flights' first-class seats, so next time you're feeling a little spendy, you can ask at the ticket or boarding counter if there is any availability at the front of the plane.

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A person with a disability may have a physical or mental impairment that impacts a major life activity - such as walking, hearing, or breathing. This may be on a permanent or temporary basis. For example, a person with a temporary disability may have a broken leg that is temporarily fused or immobilized.

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Don't hesitate to ask for accommodations. Early boarding helps him stay calm, he explains, because standing in line in the jet bridge is intensely stressful for him. It's a simple request: He just asks for priority boarding at check-in, and “80 percent of the time,” he says, the airline is happy to grant his request.

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Fliers who qualify for preboarding get on the plane before all other travelers, including first-class passengers. So, if you are eligible, you can get settled in your seat before the regular boarding process begins.

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If you need your carry-on bag during a long layover or prefer not to wait at a late-night baggage claim after a long day of flying, then purchasing a priority boarding upgrade may be well worth it. In essence, purchasing priority boarding is staking claim to readily accessible overhead bin space.

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Unless an airline has a complimentary space available upgrade program in place, expect that you'll only receive a free upgrade if it's for operational reasons (like if economy is oversold). Ultimately airlines don't just upgrade loyal flyers unless it's a published benefit, in order to avoid revenue dilution.

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Ask about first-class upgrades at the check-in counter Airlines make more money from filling their flights' first-class seats, so next time you're feeling a little spendy, you can ask at the ticket or boarding counter if there is any availability at the front of the plane.

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Check-In Times at U.S. Airports
For most airports, you must be checked in at least 30 minutes before your scheduled departure time (airports requiring additional time are listed below, Go to footer note). Additionally, you're required to be at the gate and ready to board 15 minutes before scheduled departure.

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You will simply sit around the airport waiting, because in many cases your flight will not even be open for check-in. In the U.S. the TSA recommends that you arrive at least two hours early for domestic flights, and three hours early for international flights.

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When do I need to be at the departure gate to board my flight? 30 minutes prior to scheduled departure time: We may begin boarding as early as 30 minutes prior to your flight's scheduled departure time. We encourage all passengers to plan to arrive in the gate area no later than this time.

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