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What rights do I have if my flight is changed?

Schedule Change/Significant Delay - A consumer is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the consumer chooses not to travel.



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How do I accept or refuse a schedule change? Usually, you don't have to do anything when you agree to the schedule change. Just present yourself at the airport after checking-in. If you want a different flight or a refund, however, you must contact the airline.

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We have simplified travel by eliminating change fees for tickets originating from the United States, Canada, Europe, Africa and the Caribbean to anywhere in the world (excluding Basic Economy tickets). It's easy to cancel, make changes or rebook your flight online prior to departure in My Trips.

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Can airlines really do this? Yes. They have the power to switch your arrival, layover, and departure airports for a variety of reasons. If it happens to you (and if you travel enough, it likely will), don't get flustered and make a bad move—like panic-booking a last-minute flight on another airline for top dollar.

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When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.

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Most airlines change the schedule during the spring forward and fall fallback times. And perhaps also at the beginning of summer and beginning of December. They often finalize those changes about 3 months prior to those dates. That's the general guidelines, with tonnes of exceptions.

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There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

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According to the DOT, airlines are not required to provide money or other compensation when flights get delayed, regardless of how late they are. However, when a “significant delay” takes place, passengers may receive refunds for seat selection fees or checked baggage fees.

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For example, if there's bad weather or air traffic congestion, the airline may need to adjust their schedule to avoid delays and cancellations. Additionally, changes in airport operating hours, security measures, or even changes in government regulations can all affect flight schedules.

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If not enough volunteers raise their hands, the airline will involuntarily bump people, which most of the time occurs before the plane is boarded. In this case, airlines must provide compensation for bumped passengers, albeit with a few exceptions, according to the DOT.

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If you know you can't make a scheduled flight, it's better to cancel your flight rather than be a no-show. If you cancel, you might receive a partial or whole credit for the fare purchased, to be applied to a future flight.

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For domestic flights in the U.S., airlines have to pay you 200% of the value of your one-way ticket up to $775 if you arrive at your destination one to two hours past your originally scheduled itinerary or 400% of the one-way ticket price, up to $1,550 if your arrival delay is longer than two hours.

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The technical check is essential before the flight's takeoff and takes time. So it can delay the flight for an hour to several hours until the problem is fixed. Technical issues are pretty rare, but airlines are liable to pay compensation to their passengers if the delay is of more than 3 hours.

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Unfortunately in most cases airlines can change the time or even the date of your flights, according to their terms and conditions.

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These days, airlines use complex computer software and algorithms to adjust their prices, so they can respond to supply and demand in real time. For example, if some bookings get canceled close to the flight date, the software might automatically offer those seats at a very low price to make sure they get filled.

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