JetBlue Airways is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service.
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Unlike many of the other major airlines, JetBlue isn't a member of a major airline alliance. Instead, JetBlue has developed one-off partnerships with various airlines. And JetBlue transfer benefits vary from partner to partner.
JetBlue has received praise in the past for being among the most punctual US airlines. However, it has repeatedly ranked behind other carriers like Delta Air Lines, American Airlines, and, yes, United Airlines. According to a 2022 study done by WalletHub, JetBlue scored just 16.52 points out of 50 for reliability.
JetBlue Airways, like Southwest, got its start as a low-cost airline. Unlike Southwest, however, JetBlue never operated a stripped-down selection of amenities, instead offering some of the perks once only associated with legacy carriers.
JetBlue's lowest performing areas were timeliness (how frequently a flight on the airline was delayed), cancellations (how frequently a flight on the airline was canceled), and the handling of wheelchairs and scooters (how frequently an airline mishandled a mobility device).
Emirates Ends JetBlue Partnership Ahead of Expected United Pact. In the latest hint of a major change to Emirates' U.S. strategy, the Dubai-based airline is ending its partnership with JetBlue Airways on October 30.
In the battle of airline heavy-hitters, JetBlue shines as a clear favorite for many who value a comfortable flight with spacious seating and hours of entertainment at the ready. However, for those looking for a global network of flights and earning opportunities, Delta is the undisputed champ.
Ready to stand out from the crowd? Most JetBlue transatlantic flights are on our Airbus A321 Long Range³, which has only 114 seats and 24 suites. That means more personalized attention, more personal space (instead of more persons in your space), and less hassle boarding and deplaning.
JetBlue keeps you connected with fast, free Fly-Fi (that's our high-speed gate-to-gate wi-fi) at every seat, on every plane. Up to 7” more legroom, the fast lane to TSA, and priority boarding—all the better to nab that overhead bin.