Ola has always been costlier than Uber, but Ola have more cabs available compared to Uber and I find their maps to be better too. Another problem with Ola is that drivers purposefully cancel / don't accept rides (even on Sundays) which leads to an increase in pricing by artificially boosting demand.
LYFT India has a very dedicated safety policy for its riders. They have GPS-enabled vehicles along with a full-fledged support team at your service 24*7. To know more about it, visit the safety policy section on the app.
My personal experience is that Uber is little cheaper than Ola. Ola does not guarantee ride, in advance booking. Once I booked Ola for airport ride in early morning and cab did not arrived.
The Issue Of SafetyIn another finding from our report, Uber has managed to come out as a safer riding choice as compared to Ola. Customers scored, on a scale of 1-10, Uber at a stellar 9, while Ola had to settle for an abysmal 3.6, depicting a huge disparity between the two cab aggregators.
A variety of factors such as office rush hours, heavy rain , holiday or a local event can cause rise in demand for cabs which may result in peak pricing being applied on your ride. Peak pricing is not a fixed charge and varies depending on the demand for cabs.
As long as Uber is available at your travel destination, the Uber app will work the same as it does at home. Update your mobile phone number in the Uber app. If you are using a different number during your travels, add it to your Uber account.
- Airport Charges (if applicable)- A surcharge fee may be charged for airport pickup and drop (depending on the city.) Note - Base Fare, Distance Fare, and Ride Time Fare may vary depending on the demand for cabs during that time and the cab category selected.
Is Uber in India safe? In the past, there have been some problems with the safety of Uber, especially in cities like Delhi. There was an instance where a lady was raped by her driver and subsequently Uber was banned for a long time. But, the service has improved massively since and it's by and large very safe.
While Meru and EasyCab charge a consolidated waiting charge per hour, app-based services like Ola, Uber and TaxiForSure charge per minute. Uber charges Re 1 per minute and Ola Rs 2 per minute.
The base fare for Ola and Uber is around Rs 7-8 per km which keeps fluctuating with demand. At peak times, surge pricing can be as much as Rs 24 per km. They have time charges of Rs 1 per minute as well.