Grab is a leading superapp in Southeast Asia for deliveries, mobility, and digital financial services, reaching more than 34 million monthly transacting users. Since its launch in 2012, Grab has utilized AWS to support its application environment and data analytics platform.
Though its frequently evolving rewards structure has been a source of complaint, the added value provided by GrabRewards and its high level of integration in the ecosystem has helped Grab stand out and attract a loyal user base in a market where users have a wide variety of ride-hailing options to choose from.
That's because they paid higher consumer and partner incentive fees than the total commissions collected. Incentive fees are deducted from the revenue line leading to a negative balance. However, Grab has been steadily narrowing losses and is on the way to adjusted EBITDA breakeven by the end of 2023.
As of August 2019, among the leading five countries which have visited Grab.com, Singapore accounted for the largest share of the traffic, with 19.12 percent, followed by Indonesia, with 19.03 percent.
Serving over 500 cities in eight Southeast Asian countries – Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam – Grab enables millions of people everyday to order food or groceries, send packages, hail a ride or taxi, pay for online purchases or access services such as lending and ...
Uber offers charges based on distance and time that customers take to travel, along with base fare whereas GrabCar charges a fixed rate basic which means you do not have to worry about getting shocked when you arrive at your destination.