What three words can Disney employees not say?

What three words can't Disney employees say? The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.



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The real reason the cast members always use two fingers is that in some cultures — particularly in Asian cultures, where pointing tends to be associated with blame — it is considered extremely rude to point with your index finger.

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What is the no sad kids rule at Disney? Did you know Disney has an unspoken rule called the No Sad Kids rule? The rule allows cast members to go above and beyond to make sure kids who are upset get their smile back.

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Ticket Tag does not store fingerprints. If you do not want to use Ticket Tag, you can simply carry and show a photo ID that matches the name identified with your ticket.

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When Guests are scanning fingers, they are verifying that their fingerprint matches their theme park ticket linked to their MagicBand and since your littlest one won't need a ticket, you won't need to worry about a fingerprint scan.

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We've already told you what a “Code 101” means, but today, we're here to talk about the dreaded “Code V,” otherwise known as a “protein spill.” What's that? Well…it's Cast Member lingo for when someone vomits.

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Too few Walt Disney World fans know about the Kiss Goodnight at Magic Kingdom. If you just thought, “what's that?” you're not alone. The Kiss Goodnight is a little over 2-minutes long, and it is WDW's way of saying “goodbye” (or “go home!” depending upon your perspective) to guests at the end of a long day in the park.

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Disneyland Disability Access Service (DAS) is specifically for guests who have disabilities that do not allow them to tolerate waiting in a standard line. Instead of waiting in line, the guest and their party use the DAS pass to schedule a return time to ride attractions.

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The Disneyland Resort offers a host of services to help Guests with cognitive disabilities—including those on the Autism Spectrum—maximize their Resort experience. Services include: Advance Ticket Purchase. Stroller and Wheelchair Rental.

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