What to do if housekeeping steals?

If you suspect that the hotel maid has stolen something from your room, it is important to take action right away. First, contact the front desk and explain what happened. Make sure to provide as much detail as possible about what was taken and when it went missing.



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Some common guest items that the hotel staff can embezzle are money, credit cards, jewellery, clothes, and electronic gadgets. In fact, in many cases, members are caught stealing money from the cash counters, crockery or food, liquor, and other essentials.

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1. Towels are the most popular at 77.5% of hotels surveyed, have you ever stolen a towel? 2. Bathrobes are the second most item that thieving guests can't resist, 65.1% of hotels report.

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You can sue a hotel if you are robbed while on their property. The hotel has a duty to make you safe and take precautions to avoid injury/crime. If the hotel fails to do this and you are robbed than a lawsuit can be filed against the hotel. Sometimes this is called a negligent security case.

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There is a chance that taking these items from your hotel room could lead to consequences beyond an extra charge to your room—including being “blacklisted,” NBC reports. Hotels keep a record of guests who trash hotel rooms or steal items, and they might ban those people from booking rooms again.

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We know it's tempting, but stealing a hotel robe is considered theft of property. While most hotels won't do more than charge your credit card for the missing item, it's best practice to ask the concierge if you can purchase the robe first. In some cases, they may even have a brand-new robe you can take home.

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THEY KNOW. According to a Miami-based company called Linen Tracking Technology, a lot of hotels stitch tiny microchips into their towels, robes, pillowcases, cloth napkins and other linens. The LinenTracker chips are currently being used in over 2,000 hotels--but don't ask which ones.

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It is illegal in the United States to have undisclosed cameras in vacation rental homes or hotels. It's also against the policies of every major hotel and vacation home company to have cameras (hidden or visible) in private areas like bedrooms and bathrooms.

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In most cases, hotels will charge guests for any intentional or negligent damage caused to the room or its contents. This can include broken glassware, damaged furniture, or stained linens.

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