What to do if you forgot to tap on TfL?


What to do if you forgot to tap on TfL?

Please wait at least 48 hours as you might receive an automatic refund:
  1. Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey.
  2. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.


What happens if you get caught bumping the tube?

If convicted, you will: Get a criminal record. Pay a fine of up to £1,000. Pay compensation for fares avoided.


How do I pay my TfL after it declined?

They'll also attempt to take payment using your card details up to 3 more times, on different days, within 30 days of the first one being declined. You can pay any unpaid fare through your TfL online account or by phoning TfL on 0343 222 1234 (call charges apply).


How do I appeal a TfL charge?

Making an appeal
  1. To appeal you need to complete the form sent with the notice of rejection.
  2. Do not send this to us but to the address shown on the appeal form.
  3. You may opt for either a personal or postal hearing.
  4. Remember, you only have 28 days from the date of the notice of rejection to appeal to the tribunal.


How do I report a TfL problem?

Taking your complaint further
  1. Online: Visit the London TravelWatch website.
  2. Phone: 020 3176 2999 (09:00-17:00, Monday to Friday)
  3. Address: London TravelWatch. Europoint. 5-11 Lavington Street. London SE1 0NZ.


What do I do if TfL overcharged me?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.


What is TfL unpaid fare?

Unpaid fares Sometimes your card may be accepted by our card readers, but the payment is declined by your card issuer. If this happens: You've made a journey that you've not paid for. You won't be able to use your card again to travel until the unpaid fare has been paid.


What is the TfL 0.10 charge?

Why do I have a £0.10 charge from Transport for London (TfL)? When you use your Starling card on public transport (like TfL) - they'll do a card check, which will show a small payment of £0.10. They'll update the amount once they work out your fare after a few days.


Do TfL always prosecute?

Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.


How do I contact TfL for overcharging?

You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...


What is the maximum charge for TFL?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.


What happens if you get caught bumping TfL?

If convicted, you will: Get a criminal record. Pay a fine of up to £1,000. Pay compensation for fares avoided.