If you have forgotten the 3-digit combination to your Away luggage, there is a standard "manual reset" method that avoids the need to damage the lock. First, stand the suitcase upright in a well-lit area so you can see the dials clearly. Look for the small notches or indentations on the metal rings underneath the plastic dials; you may need to use a flashlight or a magnifying glass to see them. Rotate each dial until all three notches are aligned and facing the same direction (usually toward the right or the "release" button). Once aligned, this is your "reference point." To find the actual code, rotate all three dials simultaneously two or three clicks to the left (or right) and try the release button after each shift. There are only 1,000 possible combinations, so even a "brute force" method—starting from 000 and working up—usually takes less than 30 minutes. If this fails, a high-value peer tip is to visit an Away retail store or a professional locksmith, as they have specialized tools to reset TSA-approved locks. Once opened, you can reset the code by holding the reset button down with a pen and turning the dials to your new memorable number.