What was the downfall of Lufthansa?

In February, it was hit by a catastrophic IT failure that caused widespread flight cancellations across the six airlines it owns. Construction work damaged telecoms cables in Frankfurt which led to the collapse of the company's network.



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What caused Lufthansa's IT systems failure? Lufthansa has blamed the IT failure on construction work in the city of Frankfurt which damaged several of Deutsche Telekom's fibre optic cables.

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The COVID-19 pandemic has left the aviation industry grappling with reduced demand, travel restrictions, and an uncertain recovery timeline. These factors have severely impacted Lufthansa's operations, resulting in significant financial losses.

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Lufthansa Flight 540: The Story Of The Boeing 747's First Fatal Accident. The crash is also the deadliest to have taken place on Kenyan soil. Today marks 48 years since the crash of Lufthansa flight 540 near the Kenyan capital city of Nairobi.

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Here's the ranking of US airlines from MOST complaints in May 2022 to LEAST complaints in May 2022:
  • American Airlines (575 complaints)
  • United Airlines (400 complaints)
  • Frontier Airlines (301 complaints)
  • Delta Air Lines (281 complaints)
  • Spirit Airlines (269 complaints)
  • JetBlue Airways (244 complaints)


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U.S. travelers report that American Airlines is the most unreliable airline in the world when measured by the total flight problems and reported complaints in 2022. American is also the world's largest airline, so this finding may not surprise frequent flyers.

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24 March 2015; Germanwings A320-200; D-AIPX; flight 4U9525; near Barcelonnette, France: The aircraft was on a scheduled international flight from Barcelona, Spain to Düsseldorf, Germany.

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In 2015, 150 people died when a Lufthansa plane crashed into the French Alps.

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The airline with the highest percentage, 3.69%, was Lufthansa - 2,521 flights were cancelled out of a total of 68,306. Eurowings, a Lufthansa subsidiary, was fourth with a percentage of 2.47%. Between these two airlines were SAS (3.4%; 812 cancelled flights) and KLM (2.64%; 628 cancellations).

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Between them, Lufthansa's hubs offer passengers a vast array of flight options, making the airline a preferred choice for both business and leisure travelers. As a member of the Lufthansa Group, Lufthansa Airlines is part of one of the largest airline conglomerates globally.

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easyJet revealed as the most unreliable airline according to British travelers with 20,906 total complaints.

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Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.

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World's Best Low-Cost Airlines 2023
  • AirAsia.
  • Scoot.
  • IndiGo.
  • Flynas.
  • Volotea.
  • Transavia France.
  • Sun Country Airlines.
  • Southwest Airlines.


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For the third year in a row, Hawaiian Airlines scored the top spot as the most reliable U.S. carrier across these metrics. It had the lowest cancellation rate (fewer than 1% of its scheduled flights were canceled) and bumped just four passengers out of the nearly 10 million people it carried in 2022.

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On 20 November 1974, the Boeing 747-130 that was operating as Flight 540 was carrying 157 people (140 passengers and 17 crew members) crashed and caught fire shortly after taking off from Jomo Kenyatta International Airport in Nairobi for the last leg of the flight, resulting in the deaths of 55 passengers and 4 crew ...

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