When can I start using my Railcard?

If you have purchased a plastic 16-25 Railcard, please allow up to 5 working days for delivery. You can choose to pay for 'Special Delivery', but you will have to place your order before 15:45pm to guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday).



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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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Time Restrictions The only time you can't use your Two Together Railcard is at morning peak times, ie before 0930 Monday to Friday. Remember, on weekends and public holidays this restriction doesn't apply, so you can get out and start having adventures whatever time you like.

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In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.

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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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In most cases, your digital 26-30 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.

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The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.

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The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.

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And because there's no limit to the number of times you can use your Railcard, the potential for family adventures is huge.

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Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.

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A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.

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Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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If you are aged 26-30 years old and still in full-time education, you can choose whether to buy a 26-30 Railcard, or buy a 16-25 Railcard as a mature student. Mature students who are over the age of 30, can only choose the 16-25 Railcard option and apply as a mature student.

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Railcards live in your account in the Trainline app so you can use them on any of your compatible devices. No download codes are needed!

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A Railcard saves you money on almost every journey you take. Take one long journey, or a few shorter ones, and you'll already have made your money back. And no matter who you are, there's a Railcard for you.

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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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Why wasn't my Railcard discount applied? Railcards offer you up to 1/3 discount on your train tickets, but discounts won't be applied in the following scenarios: The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England.

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If you have selected 'Digital' under 'Choose the type of Railcard you would like', you will be asked to provide a passport style photo.

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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

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