When did self check-in at airports start?

Self-service check-in first emerged about 20 years ago, but was rudimentary and only used by a few airlines on a few routes. The current versions of self-service check-in services are a world away from these first models, having been developed in 2000.



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The self-service technology allows the processing of a substantial number of passengers to be decentralised from the airport itself, allowing better use of staff who may be needed in other areas of the airport. At the bag-drop point, to start, passengers place their luggage on the scales.

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For a short-haul flight where you are only taking hand luggage, checking in online saves a lot of time and is therefore much better than checking in at the airport. If, on the other hand, you have to check in bulky luggage, it is better to use the classic check-in at the airport for security reasons.

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Yes, you can use Online check-in even you have check-in baggage. Please drop your baggage at the baggage counter or the check-in counter no later than 60 minutes (International flight) prior or 30 minutes (Domestic flight) prior to the scheduled departure time of your flight.

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If you don't check in, you won't receive a boarding pass that allows you to board the plane, and your seat might be given up to a standby passenger. The check-in process also confirms your traveler details like your passport information and frequent flyer number.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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Depending on your destination your check in time may vary. Are you travelling with hand luggage only? If you are, you may be able to check in online for free and print off your boarding pass, so all you need to do when you arrive at the airport is go straight through security.

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Saving time on the long airport check-in lines. Allowing you the option to choose your seats before even reaching the airport. The possibility of paying a lower fee checked baggage than you would if you paid in-person at the time of airport check-in.

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