Where to buy a My Suica card? You can purchase a “My Suica” at any JR East station ticketing machine or booth, including the ones located at Narita and Haneda airport. You can also buy it at some tourist information centers.

In 2023, the availability of physical Suica cards in Japan faced significant changes due to a global semiconductor shortage, making them harder to find than in previous years. As of late 2023, the standard unregistered Suica and Pasmo cards were suspended from general sale at most railway stations. However, travelers could still obtain the "Welcome Suica" (a red-themed card specifically for tourists) at major entry points like Narita and Haneda Airports, though these are only valid for 28 days and do not offer a deposit refund. For those with iPhones or Apple Watches, the most reliable and convenient method is to add a digital Suica or Pasmo card directly to their Apple Wallet; this can be done without a physical card and topped up using a credit card. If you absolutely require a physical card, you might still find them at certain JR East Travel Service Centers in major hubs like Tokyo, Shinjuku, or Ueno, but supplies are often limited and may require showing a foreign passport. Visitors are encouraged to check the official JR East website for the most current stock status before arrival.