The Shinkansen (Bullet Train) stops exclusively at Kyoto Station, which is the city's primary transportation hub located in the Shimogyo Ward. Within this massive, multi-level complex, the Shinkansen platforms are located on the 3rd floor on the Hachijo (south) side of the station. Specifically, platforms 11 and 12 serve the Tokaido Shinkansen heading eastbound toward Nagoya and Tokyo, while platforms 13 and 14 serve westbound trains heading toward Shin-Osaka, Hiroshima, and Hakata. To reach the Shinkansen gates from the city's main bus terminal or the Kyoto Tower (the north "Karasuma" side), you must walk through the station's central pedestrian corridor or use the underground passageways. If you are transferring from a local JR line, you can use the "Shinkansen Transfer Gate" on the 2nd floor to move between systems without exiting the station. The Hachijo side is generally less crowded and features a dedicated taxi stand and several hotels, making it the most convenient entry point for travelers arriving with large luggage for a bullet train departure.