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Where is the 13 digit ticket number for American Airlines?

On an e-ticket receipt, the airline code and ticket number is located at the bottom center of the receipt.



Your 13-digit American Airlines ticket number always starts with the airline's code "001" and can be found in three primary locations. First, it is listed on your automated "e-ticket receipt" email (often found in the "Payment" or "Ticket Information" section at the bottom). Second, on your printed or digital boarding pass, the number is typically located under the barcode or labeled as "ETICKET." Third, if you use the American Airlines mobile app, you can tap on your flight reservation, go to "Flight Details," and look for the "Ticket" or "Receipt" link. This 13-digit number is different from your 6-character "Record Locator" (e.g., ABCDEF); while the locator identifies your reservation, the ticket number is the actual proof of payment. It is essential for retroactively claiming frequent flyer miles or for processing refunds, so keeping a screenshot of your boarding pass or a copy of your initial confirmation email is highly recommended for all travelers.

The 13-digit ticket number for American Airlines (and most airlines) is typically found in a few key places:

Most Common Locations:

  1. On Your E-Ticket Receipt/Itinerary (emailed to you after booking): Look for a field labeled “Ticket Number” or “Ticket No.” It is 13 digits long, almost always starting with 001 (the code for American Airlines). It is not the same as your 6-character Record Locator (PNR) or your flight confirmation number.

  2. Within the American Airlines App or Website: Go to your trip details. Under “Trip Details” or “Receipt,” you’ll often find the ticket number listed for each passenger.

  3. On Your Boarding Pass: Sometimes printed in small text, often near the barcode or at the very bottom. It may be labeled as “Ticket Number.”

  4. If You Have a Paper Ticket (Very Rare Nowadays): The 13-digit number is printed in the lower left corner of each flight coupon.


Important Format & Example:

  • Format: 001 1234567890
  • Digits 1-3: The airline code. 001 is American Airlines.
  • Digits 4-13: The unique ticket document number.
  • Total: 13 digits (usually written without spaces).

What It’s Used For:

  • Processing refunds or exchanges.
  • Reimbursements through travel insurance.
  • Some check-in or customer service scenarios, especially for tickets issued by partner airlines.

If you can’t find it, the easiest way is to check your original email receipt or contact American Airlines directly with your record locator and passenger name.

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