JetBlue holds the dubious distinction of being at the top of the rankings for most delayed flights right now.
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Frontier Airlines This budget carrier is notorious for delayed flights, with only 53.8% being on time. This means you have a nearly 50% chance of your Frontier flight being delayed and a 3.9% chance of it being canceled outright.
On the reverse, Southwest Airlines had the highest rate of cancellation with a staggering 14.6%, after a massive system meltdown in December. This was followed by Alaska Airlines with 7.6% and Allegiant Air at 5.3%. SOUTHWEST AIRLINES CO.
On the reverse, Southwest Airlines had the highest rate of cancellation with a staggering 14.6%, after a massive system meltdown in December. This was followed by Alaska Airlines with 7.6% and Allegiant Air at 5.3%.
#1 Delta Airlines - The US' Most Reliable AirlineAlthough Delta scored top overall, the airline is steadily in the middle of the pack for mishandled bags. They also rank among the worst for denied boarding, but the percentages are very small - 0.05% in 2022 and 0.07% in 2023.
First, the good news: The Official Airline Guide has ranked American Airlines in the top three most punctual airlines, so your chances of experiencing a delay are less likely than with most others (except for Hawaiian Airlines and Delta Air Lines, which ranked first and second, respectively).
“Roughly, you've got a 30% less chance of getting a long delay or cancellation if you go out in the morning,” said Kathleen Bangs, a former commercial airline pilot and current spokesperson for the flight-tracking site FlightAware.
In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.
In 2022 year, Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.