Which airlines are losing bags?

These are the worst airlines for lost and mishandled luggage in the United States:
  • American Airlines. American Airlines is the number one worst airline for losing or damaging your luggage, with 5.34 incidents per 1,000 bags. ...
  • United Airlines. ...
  • Alaska Airlines. ...
  • JetBlue. ...
  • Frontier Airlines. ...
  • Delta Air Lines. ...
  • Hawaiian Airlines.




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During the first three months of 2023, over 721,000 bags checked on domestic flights were mishandled out of 113 million checked bags in total—an average of 0.64 bags per 100 checked bags, per the U.S. Department of Transportation. That's up from 2019, when 0.59 bags were mishandled per 100 checked bags.

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The top 10 worst airports in the United States for lost luggage are:
  • Chicago O'Hare International Airport.
  • Harry Reid International Airport – Las Vegas.
  • San Diego International Airport.
  • Austin-Bergstrom International Airport – Austin, Texas.
  • Hartsfield-Jackson Atlanta International Airport.


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Looking at airlines, American Airlines (AAL) - Get Free Report topped the list of those most likely to lose or damage one's baggage. For every 1,000 suitcases, the airline mishandles 5.34 — the 5% rate is the highest out of all the airlines looked at in the study.

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Allegiant Air Finally, Allegiant Air is the carrier least likely to lose, damage, delay, or pilfer its customers' luggage. In October 2021, it only mishandled 877 bags or 1.96 per 1,000 enplaned, which was very close to the previous year's statistic of only 1.20 per 1,000 checked bags.

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Overall, Allegiant Air had the fewest mishandled bags, as well as the second-fewest enplaned bags, of the 10 major carriers, followed by Hawaiian Airlines and Frontier Airlines.

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8 ways to prevent your luggage getting lost
  1. While there's no definitive way to stop your luggage from getting lost, there are some steps you can take to give your bags a better chance. Make sure your bag is tagged properly. ...
  2. Make clear where it's going and who owns it. ...
  3. Avoid tight layovers. ...
  4. Make your bag stand out.


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Delta Airlines dropped down two spots from its 2021 ranking to sixth-place with a mishandled baggage rate of 0.61%. The airline mishandled 230,142 pieces of luggage between January and June 2022, compared to 69,376 during the same time period last year.

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8 simple tips to prevent losing your luggage
  1. Use bright and unique luggage straps. ...
  2. Keep your information inside and out. ...
  3. Remove old tags/stickers. ...
  4. Consider GPS. ...
  5. Be an organized packer. ...
  6. Double-check tag information. ...
  7. Be timely. ...
  8. Travel non-stop or with longer layovers.


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What are the airlines' responsibilities when your bag is lost? Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags' contents - subject to depreciation and maximum liability limits.

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You'll need to submit a new claim now that the bag is truly lost, and this process tends to be more detailed. Most claim forms will ask you to list everything that was in the bag, including purchase dates and even original receipts for items over a certain dollar amount.

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The leading cause of lost luggage is the mishandling of the bags between flights or from the sorting office to your airplane.

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With checked baggage, you have the space to do so. Ease of Movement: Once you check-in, you can move freely without toting around a big bag. Sure, you'll probably want a small carry-on for your essentials and electronics, but a small bag is much easier than hauling a large carry-on through the airport.

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Your chances of being involved in a fatal plane crash are incredibly small – around 1 in 11 million, according to Harvard researchers. While your odds of being in a plane accident are about 1 in 1.2 million, survivability rates are about 95.7% – so the odds are with you no matter how you look at it.

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Find yourself a suitable carry-on bag and “personal item” (a large backpack and laptop case for shorter trips, a roller bag and backpack for longer trips). Eliminate prohibited items from your baggage and consolidate liquids into 3.4oz containers placed inside a quart-sized plastic bag.

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Chicago's O'Hare International Airport had the most issues, followed by Harry Reid International Airport in Las Vegas, and San Diego International Airport. When it came to airlines that lost the most baggage, that same study found that Atlanta-based Delta Air Lines came in ninth out of 17 major airlines.

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If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. Complete the online claim form, giving us details on your itinerary and property.

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Although that is ultimately your call, there should be no added risk with checking your bag at the gate, since it's no more likely to get lost or misplaced than any other checked bag.

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5 Ways to Avoid Losing Your Luggage in 2023
  1. USE A LUGGAGE TRACKER LIKE GEGO GPS: ...
  2. PACK ESSENTIAL ITEMS IN YOUR CARRY-ON BAG: ...
  3. USE A LUGGAGE IDENTIFICATION SYSTEM O STRAP: ...
  4. KEEP TRACK OF YOUR LUGGAGE AT ALL TIMES: ...
  5. GET TRAVEL INSURANCE:


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The Points Guy notes that this equated to approximately seven bags out of every 1,000, or 0.7%. American Airlines' average came in slightly higher, at nine per 1,000 or 0.9%. Allegiant performed far better, with less than two bags per 1,000 going missing.

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Even after you arrive at your destination, you may face an unexpected, and unfortunate, obstacle: damaged or lost luggage. While frustrating, data shows it is a relatively rare event — of the roughly 115 million pieces of luggage put on a plane between November 2022 and January 2023, less than 1% was lost or damaged.

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According to the Department of Transportation, airlines are liable for up to $3,800 for lost, damaged or delayed bags. International flights fall under different rules; the maximum baggage liability is about $1,780. (Airlines can pay you more than that, but they're not required to by law.)

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Usually, they appear somewhere within a day or two and go on to be reunited with their owners. With most airlines, passengers qualify for compensation after their bags are lost for more than 24 hours to cover necessary expenses. However, in around 5% of cases, the bags never come back.

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