In addition to EVA, the other nine airlines to receive the highest 5-Star honors for 2023 include Singapore Airlines, All Nippon Airways, Japan Airlines, Korean Air, Asiana Airlines, Qatar Airways, Cathay Pacific, Hainan Airlines and Garuda Indonesia.
Delta Air Lines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
If you're choosing between Delta and SouthwestWhen you factor in earnings rates, basic economy considerations, in-flight entertainment and pet friendliness, Southwest just edges out Delta.
In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.
1-Star Airline RatingThis represents a poor quality of Product delivered across the assessment sectors, combining with low and/or inconsistent standards of front-line Staff Service for the Onboard and home-base Airport.
Reviews of Southwest Airlines are consistently positive. Skytrax, which publishes certified airline ratings, gives Southwest a rating of 4 out of 5 stars based on the quality of its staff and service, including cabin comfort and cleanliness, additional charges, in-flight food and beverages, and customer interactions.
With no further airline Star Rating changes to be made before the end of 2020, there are 11 airlines in the world holding the exclusive 5-Star Airline Rating.
Generally, Delta is a good airline for travelers who want a comfortable flight experience overall at a cost that's in line with its service and offerings.
Their planes are well taken care of and they have great in-flight entertainment, with lots of viewing options, with screens on the backs of seats in most of their planes. But these perks come with a price because as you'll see in the cons section, Delta is a higher-cost airline. Ready to book your next flight?
JetBlue scores at the top for the best airlines with comfortable economy seats. Passengers will enjoy an above-average seat pitch of 32-34” and a seat size of 17.8 – 18.4”. Not to mention, JetBlue is one of only two domestic airlines in the U.S. that offers free WiFi to passengers.