Which is better plastic or digital Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.



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You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.

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If you have ordered a plastic 16-25 Railcard online, please allow up to 5 working days for delivery. If you paid for 'Special Delivery' and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

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If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

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If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.

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In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

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Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.

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Why wasn't my Railcard discount applied? Railcards offer you up to 1/3 discount on your train tickets, but discounts won't be applied in the following scenarios: The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England.

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You will need to provide a valid passport or UK driving licence or EEA National Identity Card number to prove your date of birth and a digital passport-style photo.

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You can get an older person's bus pass when you reach State Pension age, which is currently 66 for both women and men. If you're 60 or over and live in London, then you can get free travel on buses, trains and other modes of transport in and around London with a 60+ London Oyster photocard.

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