Which type of ticket is a physical ticket?

It can be purchased online or through a mobile app, and is typically sent to the passenger via email or text message. A paper ticket, on the other hand, is a physical ticket that is printed on paper. It can be purchased at a train station or through a travel agent, and is typically mailed or given to the passenger.



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Unlike the traditional ticket, the e-ticket is a ticket that can be printed at home in color or black and white from your printer connected to your computer. It uses a unique and different barcode for each ticket.

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An eTicket is issued as a QR code and sent to you by email, which can then either be printed onto paper or displayed on your phone to scan at a barcode reader at the station. The Key is our contactless smartcard which can store multiple tickets for travel.

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A PrintTicket document is an XML document that describes how a document or document part is to be printed. A PrintTicket document can be associated with a print job, a document, or a page within a document.

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An e-ticket (electronic ticket) is a paperless electronic document used for ticketing purposes, such as airfare or concert admission.

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E-tickets are typically printed at home, though many venues will permit you to show your e-tickets in your AXS app to enter your event. Unlike e-tickets, AXS Mobile ID tickets are digital and can only be used with the AXS app and cannot be printed.

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Passengers can find their e-ticket files in the email sent to them. For domestic flights, passengers do not have to show their e-tickets at the security checkpoints. However, it is advised to carry a print copy of the ticket for international flights.

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  1. Open the email we send you with the PDF(s) attached – this is separate to your booking confirmation email.
  2. If you like, you can add the eticket(s) to our app or Apple Wallet.
  3. Scan the QR code from your phone at the ticket gate at the station, or show to staff.


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A Penalty Fare is £100 plus the price of the full single fare applicable for your intended journey. However, if it is paid within 21 days, the Penalty Fare is reduced to £50 plus the price of the single fare applicable.

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Pros and cons of mobile + digital event tickets Digital tickets are delivered via email and can be printed out or shown on a device at the event. Mobile tickets are similar to digital tickets, but they're specifically designed to be displayed on a smartphone.

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